Box

Team Director, Customer Success and Renewals

Box(3 days ago)

RemoteFull TimeSenior$70,000 - $90,000Customer Success
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About this role

Box is a leading company in the intelligent content management (ICM) market, focusing on transforming work and organizational practices through secure content management, collaboration, workflows, electronic signatures, and AI. They serve a global customer base, including Fortune 500 companies and thousands of Japanese enterprises, helping clients accelerate their digital transformation.

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Required Skills

  • Content Management
  • AI
  • Collaboration
  • Workflow
  • SaaS
  • Customer Success
  • Renewals
  • Digital Transformation
  • Content Cloud
  • Customer Relationship
Box

About Box

box.com

Box is a cloud content management and file-sharing platform that helps organizations securely store, manage, and collaborate on files across devices and teams. It provides secure file sharing, content lifecycle and workflow automation, metadata/search, e-signature and analytics, and enterprise-grade security and compliance controls (encryption, DLP, CASB, SOC/ISO/HIPAA support). Box integrates with major productivity and business apps (Microsoft 365, Google Workspace, Salesforce, Slack), and exposes APIs and developer tools so companies can build custom apps and embed secure content services into their workflows. Companies choose Box for centralized governance, scalable cloud storage, and secure collaboration across distributed workforces.

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