Team Lead - Call Center
GlobalLinker(17 days ago)
About this role
The onsite Team Lead is responsible for coaching, training, and developing Customer Service Representatives while supporting customer inquiries and escalations. The role involves assisting call center operations, ensuring adherence to procedures, and fostering a positive work environment.
Required Skills
- Customer Service
- Coaching
- Communication
- Problem Solving
- Time Management
- Multitasking
- Conflict Resolution
- Organizational Skills
- Windows
- Call Center
About GlobalLinker
globallinker.comExplore a world of possibilities at GlobalLinker. Find everything you need, from electronics to fashion, all in one place. Shop, sell, and connect with our vibrant community today!
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