Intouchcx
The Team Lead, Consumer Beauty provides front-line direction to Consumer Beauty Advisors, ensuring quality service and maintaining knowledge of partner brands, products, and processes. This role involves managing operational performance, analyzing data to improve business outcomes, and fostering professional development through training and coaching. The position requires collaboration with various departments and the ability to work on-site in Athens, Greece.
IntouchCX is a global BPO and customer experience provider that delivers outsourced contact center services and dedicated agents for brands. It combines purpose-built AI and advanced technology with customized strategies to provide omnichannel customer support and improve operational efficiency. Positioning itself as a growth partner for innovative companies, IntouchCX scales customer engagement through analytics, workforce solutions, and tailored programs across channels and geographies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Intouchcx didn’t post a salary, so this is our estimate from similar listings.