Team Lead, Customer Service
R1 RCM
About this role
R1 is hiring a Team Lead, Customer Service to support a healthcare call center environment focused on hospital billing and patient-centric service. The role leads a frontline team by monitoring staffing and productivity, supporting process changes, and ensuring a high-quality customer experience for patients and clients.
Skills
Qualifications
About R1 RCM
r1rcm.comR1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers.
Recent company news
The HIPAA JournalR1 RCM & Dignity Health to Pay $675,000 to Settle Data Breach Lawsuit
Sep 12, 2025
Business WireNuvemRx Acquires par8o from R1 RCM, Strengthening its Specialty Care Coordination and 340B Referral Capture Capabilities
1 month ago
Modern HealthcareWhat’s behind the rapid rise of RCM companies
Sep 15, 2025
GlobeNewswireR1 to Acquire Phare Health, a Leading AI Platform for
Oct 14, 2025
Yahoo FinanceR1 Launches Phare, Healthcare’s First Revenue Operating System
Oct 22, 2025
About R1 RCM
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for R1 RCM.
Salary
$36k – $57k
per year
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