Team Lead Customer Service
Bass Pro Shops(27 days ago)
About this role
A Team Leader at Bass Pro Shops is a retail supervisory role reporting to the Group Sales or Department Manager, responsible for overseeing a single store department and supporting overall departmental performance. The position acts as the primary point of contact between store management and front-line associates, ensuring operational standards and customer experience are maintained.
Required Skills
- Merchandising
- Inventory Control
- Pricing
- Customer Service
- Team Leadership
- Scheduling
- Coaching
- Product Knowledge
- POS Systems
- Report Analysis
Qualifications
- High School Diploma or Equivalent
About Bass Pro Shops
basspro.comBass Pro Shops is a leading outdoor retailer specializing in fishing, hunting, and camping gear and apparel. They offer a wide range of products, from high-performance clothing and rugged boots to optics and cold weather essentials, tailored for outdoor enthusiasts. With a strong emphasis on quality and customer experience, Bass Pro Shops serves as a one-stop shop for those looking to enhance their adventures in nature.
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