Team Lead - Customer Service
Bass Pro Shops(26 days ago)
About this role
The Team Leader supervises daily operations of a single store department, providing direction to associates and supporting the Group Sales or Department Manager. The role focuses on maintaining merchandising standards, inventory accuracy, pricing integrity, and delivering excellent customer experiences. It also involves staffing coordination, training, and coaching to ensure department performance meets company goals.
Required Skills
- Customer Service
- Merchandising
- Inventory Control
- Scheduling
- Coaching
- Sales
- POS Systems
- Product Knowledge
- Communication
- Team Leadership
Qualifications
- High School Diploma or Equivalent
About Bass Pro Shops
basspro.comBass Pro Shops is a leading outdoor retailer specializing in fishing, hunting, and camping gear and apparel. They offer a wide range of products, from high-performance clothing and rugged boots to optics and cold weather essentials, tailored for outdoor enthusiasts. With a strong emphasis on quality and customer experience, Bass Pro Shops serves as a one-stop shop for those looking to enhance their adventures in nature.
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