Danfoss
Senior Customer Service Team Lead at Danfoss manages and mentors a customer care team to ensure service level accuracy and operational excellence across the US and EMEA regions. The role involves overseeing order entry, quotation management, and shipment follow-ups while driving process enhancements and aligning global sales schedules. A key focus is strengthening customer relationships and supervising daily operations using SAP SD and productivity tracking tools.
Danfoss is a family-owned Danish engineering company that develops technologies to increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Its portfolio includes heating and cooling systems, refrigeration and HVAC components, electric drives and power electronics, hydraulic and motion-control solutions, and software-driven automation and services for industrial, commercial and mobile applications. With a global footprint, Danfoss focuses on energy efficiency and decarbonization, delivering products and engineering support to help customers transition to low‑carbon, more productive systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Danfoss.
13% below the average for this role