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© All Rights Reserved. ApplyBlast.com
lingoda
The Team Lead Customer Service leads a ten-person team to deliver a high-quality support experience across multiple channels while continuously optimizing support workflows. This role combines operational service management with disciplinary leadership, focusing on KPI management, effective problem-solving, and continuous service improvement. The position also involves developing a unified "One Door" approach for first-level support and collaborating with technical teams to implement automation and AI solutions.
Lingoda is an online language learning platform that offers live, teacher-led language classes across multiple languages. It uses a CEFR-aligned curriculum with interactive Lingoda Classroom tools and app-based practice to help learners build real-world language skills.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for lingoda.
lingoda didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role
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