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© All Rights Reserved. ApplyBlast.com
Rhenus Logistics
The Team Lead Customer Service role serves as the connecting link between the customer, Customer Service, and operations, providing daily leadership to a team of approximately 6 FTE across three locations in the Eindhoven region. This position is responsible for maintaining operational customer relationships, managing escalations, and ensuring service agreements and KPIs are followed professionally. The role involves coaching and developing team members, analyzing processes for improvement, and preparing business reviews to enhance service quality and customer satisfaction.
Rhenus is a global logistics service provider offering customized and holistic supply chain solutions including transport (air, sea, road, rail), warehousing, port logistics, and commodity logistics. The company serves a wide range of industries such as automotive, chemicals, consumer goods, fashion, high-tech, and life sciences & healthcare. With a worldwide network and smart technologies, Rhenus delivers tailored logistics solutions to clients across more than 70 countries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rhenus Logistics.
Rhenus Logistics didn’t post a salary, so this is our estimate from similar listings.