Team Lead - Customer Xperience
ACE Money Transfer
About this role
ACE Money Transfer is seeking a Team Lead for Customer Experience to enhance customer engagement, manage complaints, oversee social reputation, and lead a team of support agents. The role involves process optimization, KPI analysis, and collaboration with multiple departments to improve service quality.
Skills
About ACE Money Transfer
acemoneytransfer.comCloudflare is a web performance and security company that operates a global edge network to accelerate and protect websites, APIs, and applications. Its platform offers CDN caching, DDoS mitigation, a web application firewall, managed DNS, SSL/TLS, bot management, load balancing, and serverless edge computing (Cloudflare Workers), plus analytics and developer-friendly APIs. Organizations of all sizes use Cloudflare to reduce latency, improve reliability, and simplify security and operations by routing traffic through its distributed network in hundreds of cities worldwide.
About ACE Money Transfer
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ACE Money Transfer.
Salary
$112k – $151k
per year
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