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Team Lead, Education Services at Rhapsody Music - ApplyBlast

Team Lead, Education Services

Rhapsody Music

3 months ago

Onsite

Full Time

Manager

0 applicants

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About this role

The Team Lead, Education Services at Rhapsody Healthcare oversees daily operations and continuous improvement of customer education programs, guiding the education team, coordinating training delivery, and ensuring high-quality, timely support for customers and internal stakeholders. The role collaborates cross‑functionally to enhance curriculum, manage communications, and drive process efficiencies, including AI‑enabled workflow improvements.

Responsibilities

Provide day-to-day guidance and support to the Education Services team
Coordinate training schedules, enrollments, and delivery across platforms
Partner with curriculum developers and SMEs to create and update courses
Communicate training options, enrollment processes, and updates to customers and internal stakeholders
Monitor education metrics and implement process improvements