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Team Lead - KYC Operations at Nab - ApplyBlast

Team Lead - KYC Operations

Nab

3 months ago

Hanoi, Hanoi, Vietnam

Hybrid

Full Time

Manager

0 applicants

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About this role

This role leads a team of associates responsible for conducting Customer Due Diligence reviews to ensure financial crime compliance and meet Know Your Customer obligations. The position involves providing leadership, coaching, and performance management while liaising with key business stakeholders to address specific requirements. The incumbent is expected to monitor team performance against SLAs, manage costs and quality, and ensure adherence to all regulatory and internal policies.

Responsibilities

Lead team conducting Customer Due Diligence reviews for financial crime compliance
Monitor team performance against operational SLAs and ensure regulatory compliance
Liaise with business stakeholders to understand requirements and drive process improvements