Team Lead, Market Operations - Oak Creek, WI

Carvana(7 hours ago)

Oak Creek, WIOnsiteFull TimeManager$70,000 - $90,000Market Operation

About this role

Carvana is seeking a Team Lead to oversee their local hub operations, focusing on market launch, logistics, team engagement, and customer experience. The role involves managing a team of Customer Advocates, ensuring smooth daily operations, and implementing continuous improvements within a fast-paced environment.

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Required Skills

Leadership
Customer Service
Logistics
Team Management
Process Improvement
Communication
Problem Solving
Training
Data Reporting
Logistics

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.

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