Team Lead, Market Operations

Carvana(4 days ago)

Tampa, FLOnsiteFull TimeManager$112,469 - $148,007 (estimated)Market Operations

About this role

The Team Lead in Carvana’s Market Operations is responsible for overseeing the local market hub and ensuring the market’s ongoing success while representing Carvana’s customer-first culture. The role centers on driving team development, operational oversight, and maintaining a high-quality customer experience in a fast-paced environment. This position partners with Customer Advocates and cross-functional teams to support market launches and daily market performance.

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Required Skills

Team Leadership
Employee Development
Coaching
Operations Management
Logistics
Customer Service
Strategic Planning
Process Improvement
Reporting
Driving

+2 more

Qualifications

Bachelor's Degree

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.