Team Lead, Market Operations
Carvana(3 hours ago)
About this role
A Team Lead in Carvana's Market Operations leads the local hub and is accountable for the market's overall success, including team engagement and the customer experience. The role operates within a fast-paced, startup-like environment and represents the market to senior leadership while supporting growth and operational excellence.
Required Skills
- Employee Development
- Team Management
- Coaching
- Strategic Planning
- Process Improvement
- Leadership
- Problem Solving
- Customer Service
- Logistics
- Reporting
Qualifications
- Bachelor's Degree
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.