Team Lead - Product Support Engineer
Electrum Software
About this role
A Team Lead - Product Support Engineer in the Customer Success department oversees support operations for a software company, leading a team to ensure customer satisfaction and effective issue resolution.
Skills
Qualifications
About Electrum Software
electrumsoftware.comIndustry
Finance
Electrum Software provides next-generation payment software for enterprise financial services. The platform is API-first, enabling scalable payment processing, orchestration, and settlement across complex environments. It emphasizes developer-friendly tooling and robust documentation with global reach to support large institutions and payment providers. Electrum positions itself as a modern, reliable, and compliant payment infrastructure for enterprises.
Recent company news
MoneyElectrum Crypto Wallet Review
Mar 9, 2023
TheNewswireTinkerine & Electrum Reverse Takeover Update, Installations and Energy Platform Developments
Oct 12, 2022
MalwarebytesElectrum Bitcoin wallets under siege
Apr 16, 2019
CoinGeekOld favorite ElectrumSV wallet to be reborn as ElectrumSVP
Oct 14, 2025
Benzinga10 Best Bitcoin and Crypto Wallets in March 2026
Sep 8, 2025
About Electrum Software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Electrum Software.
Salary
$74k – $98k
per year