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Team Lead – Readiness and Adoption at Blackbaud - ApplyBlast

Team Lead – Readiness and Adoption

Blackbaud

2 months ago

3.5 on Glassdoor

Hyderabad, India

Hybrid

Full Time

Manager

0 applicants

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About this role

The Customer Success Readiness & Adoption Team Lead at Blackbaud will lead and develop a team that drives readiness and product adoption for AI‑powered Agents for Good solutions. This player‑coach role combines people leadership, program management, and hands‑on customer onboarding to ensure customers and internal teams are prepared, confident, and actively using new AI capabilities.

Responsibilities

Lead and coach a team delivering readiness and adoption programs
Guide customers through AI agent onboarding and adoption
Collaborate with cross‑functional teams to drive product adoption

Skills

Qualifications

BS/BA degree

About Blackbaud

blackbaud.com

Headquarters

Charleston, South Carolina, United States

Company Size

1001-5000 employees

Founded

1981

View Profile

Blackbaud is a software company that delivers AI-powered solutions for nonprofits, education institutions, foundations, healthcare organizations, and companies. Its platform supports fundraising, fund accounting, school management, grantmaking, and corporate social responsibility (CSR) programs. Blackbaud serves social impact organizations worldwide, helping them raise funds, manage finances, and drive greater community impact.