Team Lead, Technical Support
BlueCat(8 days ago)
About this role
A Team Lead, Technical Support at LiveAction oversees the support team, ensuring high-quality customer service and technical excellence in network performance monitoring. The role involves guiding engineers, managing support operations, and collaborating with product and engineering teams to resolve customer issues. It is suited for a hands-on leader with a strong technical background and leadership skills.
Required Skills
- SNMP
- NetFlow
- API
- Linux
- TCP/IP
- Routing
- Cloud Networking
- Troubleshooting
- Automation
- Observability
About BlueCat
bluecatnetworks.comBlueCat Networks delivers intelligent NetOps solutions that unify core DNS, DHCP and IPAM (DDI) infrastructure with observability, analytics and built‑in security. Their platform provides API‑driven automation and visibility across on‑prem, cloud and hybrid environments to accelerate network modernization and reduce operational risk. BlueCat serves enterprise network, security and cloud teams, helping them simplify IP address management, speed provisioning, and improve threat detection and incident response.
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