C0001194346P
The Team Lead assists in managing the Customer Service Centre to maximize service levels and capacity utilization while implementing strategies to enhance service delivery and ensure compliance. This role involves collaborating with management to set targets, monitor performance against KPIs, and coach Customer Service Representatives to meet and exceed goals. The position also requires ensuring the timely processing of digital transactions and maintaining accurate customer data.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for C0001194346P.
C0001194346P didn’t post a salary, so this is our estimate from similar listings.
46% below the average for this role