resolvglobal
This fully remote Team Lead position supports a US-based healthcare customer experience program from Mexico, requiring bilingual proficiency in English and Spanish. The role involves leading and coaching a team of representatives, monitoring performance metrics, and ensuring high standards in customer service and productivity. Candidates must have prior BPO and healthcare customer experience, along with a reliable remote work setup.
Resolv Global is a global BPO provider offering outsourcing, call center, and collections services to help businesses cut costs, scale, and serve customers worldwide. It operates from six sites and leverages remote teams across 18+ languages to deliver seamless, scalable customer support across geographies. The company positions itself as a global staffing solutions partner, using multilingual capabilities to meet diverse client needs. Resolv Global focuses on delivering cost-efficient, scalable customer service for organizations seeking to expand their global reach.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for resolvglobal.
86% below the average for this role
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