lenscrafters
The Team Lead role at LensCrafters focuses on delivering exceptional customer service and ensuring patient satisfaction while supporting store operations. This position involves assisting customers with product selections, guiding sales associates, and maintaining high optical and lab standards. The role requires strong communication, leadership, and problem-solving skills to drive store success and enhance the customer experience.
Headquarters
Cincinnati, Ohio, United States
Company Size
10001+ employees
Founded
1983
LensCrafters is a national retail eyewear company that sells prescription glasses, sunglasses, and contact lenses from a wide range of brands and designers. They offer in-store eye exams and optical services (fitting, adjustments, and lens replacement) alongside online shopping tools to manage prescriptions and virtually try on frames. Customers can schedule appointments, use vision insurance, and take advantage of promotions like free shipping and returns and expedited same‑day or fast‑turnaround lens services at many locations. LensCrafters is part of the larger Luxottica retail network, emphasizing convenience and comprehensive eye care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for lenscrafters.
lenscrafters didn’t post a salary, so this is our estimate from similar listings.
20% above the average for this role