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© All Rights Reserved. ApplyBlast.com
Cozey
The Team Leader, Customer Happiness at Cozey leads a team of customer support ambassadors to deliver fast, accurate, and effortless support. This role involves guiding daily performance, coaching team members for growth, and leveraging technology and AI to enhance workflows and operational efficiency. The position requires monitoring service levels, managing staffing, and handling complex customer situations to rebuild trust and ensure satisfaction.
Company Size
1-10 employees
Cozey is a direct-to-consumer furniture brand offering modular sofas, seating, tables, and other home furnishings designed for modern living.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cozey.
Cozey didn’t post a salary, so this is our estimate from similar listings.
10% above the average for this role