Team Leader OTC

The Team Leader OTC role at KUKA Group involves leading and developing a team of 10-15 professionals to manage the end-to-end Invoice-to-Cash process, including credit management, billing, collections, and dispute management. The position requires ensuring high-quality service delivery, monitoring team performance, and driving continuous improvement while maintaining compliance with internal controls and SLAs. This role also entails supporting process standardization, leading transition activities, and acting as a key contact for operational and stakeholder issues.