Hindustan College of Pharmacy
A Team Leader in Service Management drives business process excellence, automation projects, and continual service improvement across the organization. The role involves managing service desk operations, monitoring SLAs and KPIs using BI tools, and leading root cause analysis for process breaches. Key responsibilities include implementing Lean/Six Sigma methodologies and proposing automation solutions using Salesforce, RPA, and chatbots to enhance operational efficiency.
Hindustan College of Pharmacy is a pharmacy education institution located in Kanjirapally, Kerala, approved by the Pharmacy Council of India and affiliated to the Kerala University of Health Sciences and the Directorate of Medical Education, Government of Kerala. It offers undergraduate and diploma pharmacy programs including B. Pharm and D. Pharm, supported by experienced faculty with backgrounds in clinical practice, research, and academia. The institution is committed to excellence in pharmaceutical education, organizing events, seminars, and community outreach programs to enhance student learning and development.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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