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Team Leader – Travel Process (Inbound) at Siteline - ApplyBlast

Team Leader – Travel Process (Inbound)

Siteline

2 months ago

Gurgaon, Haryana, India

Onsite

Full Time

Manager

0 applicants

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About this role

The role is for a Team Leader overseeing inbound travel ticketing operations in Gurgaon, requiring at least one year of team leadership experience in a contact centre environment. The candidate must have travel/GDS knowledge, strong communication and people‑management skills, and be able to work 24/7 rotational shifts.

Responsibilities

Lead inbound travel support team and ensure service quality
Manage 24/7 shift schedules, performance metrics and attrition
Coach agents, handle escalations and provide quality feedback

Skills

Qualifications

Graduate

About Siteline

siteline.com

Headquarters

San Francisco, California, United States

Company Size

11-50 employees

Founded

2019

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Siteline is a construction billing software platform built exclusively for trade contractors and subcontractors. It enables users to generate, submit, and track pay applications up to 6x faster, while managing lien waivers, lien rights, compliance, collections, A/R reporting, forecasting, and change order tracking in one centralized hub. Siteline integrates with accounting systems and GC payment portals to streamline back-office billing workflows and help subcontractors get paid faster.

About Siteline

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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Salary

Estimated

Siteline didn’t post a salary, so this is our estimate from similar listings.

17% above the average for this role

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