Team Leader with German

Philip Morris International(1 month ago)

Athens, GreeceOnsiteFull TimeSenior$114,637 - $155,074 (estimated)Operations

About this role

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates, ensuring performance metrics are achieved by providing coaching, motivation, and accountability. This role also includes maintaining strong communication with clients to ensure alignment on deliverables and expectations.

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Required Skills

Team Management
Coaching
Performance Metrics
Customer Experience
German Communication

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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