Team Leader with Swedish/Danish/Norwegian

Philip Morris International(2 months ago)

Helsingborg, SwedenOnsiteFull TimeManager$100,664 - $133,420 (estimated)Operations

About this role

A Team Leader with Swedish/Danish/Norwegian at Concentrix will be based in Helsingborg and work onsite as part of a BPO contact center. The role involves leading a small call center team in a full-time supervisory capacity and requires fluency in Swedish, Danish or Norwegian plus English. Start date is ASAP and the position operates within a rotating schedule.

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Required Skills

Coaching
Performance Management
Attendance Monitoring
KPI Management
Escalation Handling
Communication
Multitasking
Prioritization
Scheduling
Mentoring

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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