Jobs for Humanity
The Team Leader will support the Head of Service Delivery by supervising a Contract Support Team, ensuring high‑quality customer service, accurate call handling, and compliance with SLA and KPI targets. The role involves monitoring performance, coaching staff, managing escalations, and assisting with work order and case tracking.
Jobs for Humanity is a mission-driven job board that connects historically underrepresented and overlooked talent with welcoming, inclusive employers. The platform aims to pave the way to a fairer future by expanding access to career pathways and helping organizations reach diverse candidates. Employers use Jobs for Humanity to source talent, promote equitable hiring, and build more inclusive workplaces.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Jobs for Humanity.
67% below the average for this role