Acquire Intelligence
The Team Leader leads a team of Customer Contact Officers supporting a leading UK ticketing and events provider, focusing on driving team performance and ensuring a seamless customer experience. This role involves coaching agents, handling escalated customer issues, and maintaining compliance with quality assurance standards. The position requires strong people management skills and the ability to optimize team productivity in a fast-paced contact center environment.
Acquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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