Acquire Intelligence
The Premium Support Team Leader leads, coaches, and develops a team of Premium Support Specialists to deliver exceptional customer experiences and achieve operational performance targets. This role ensures service excellence through effective people management, performance monitoring, workload coordination, stakeholder engagement, and continuous process improvement. The Team Leader drives productivity, quality, customer satisfaction, and SLA performance while maintaining a positive, engaged, and high-performing team culture.
Acquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Acquire Intelligence didn’t post a salary, so this is our estimate from similar listings.