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Team Manager, Small Business Banking at TD Bank - ApplyBlast

Team Manager, Small Business Banking

TD Bank

5 months ago

Markham, Ontario

Onsite

Full Time

Senior

0 applicants

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About this role

As a Team Manager for Business Banking Specialists at TD, you will lead and develop a team delivering needs-based advice to small business customers via phone across Canada. The role involves coaching staff, resolving escalations, overseeing daily operations, and driving digital adoption to support the bank's growth as Canada's number one business bank. Success in this position requires fostering an inclusive, high-performing culture while ensuring compliance and communicating performance metrics to senior leadership.

Responsibilities

Lead and inspire a high-performing business banking team
Coach team members to strengthen customer conversations and skills
Resolve escalations and provide guidance on complex client situations
Oversee daily operations including account openings and maintenance
Drive adoption of digital channels and track key performance metrics

Skills

Qualifications

Undergraduate degree

About TD Bank

td.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

2007

View Profile

TD Bank is a U.S.-based retail and commercial bank offering a wide range of personal and business financial products, including checking and savings accounts, credit cards, personal loans, mortgages, and home equity options. The bank provides online and mobile banking services as well as in-store appointments with banking specialists. TD Bank is FDIC-insured and operates as the U.S. subsidiary of Toronto-Dominion Bank (TD Bank Group).