Team Manager, Video Exception Processing (12 Month Contract)
407 ETR(1 month ago)
Woodbridge, OntarioOnsiteFull TimeManager$70,000 - $75,000Customer Operations
Apply NowAbout this role
As a Team Manager for Video Exception Processing, you will lead, coach, and supervise VEP Operators within the Customer Operations department. This hands-on role focuses on enhancing team performance and ensuring adherence to processing standards while supporting team members' career development.
Required Skills
- Team Leadership
- Coaching
- Performance Management
- Process Improvement
Qualifications
- Completion of post-secondary education
- 3-5 years supervisory experience
- 2 years experience in a data entry or customer service environment