Team Member, Affluent
RHB(10 days ago)
About this role
This role involves managing customer inquiries via inbound calls, providing accurate information about banking products and services, and ensuring customer satisfaction. It emphasizes customer service, problem resolution, and promoting bank offerings through cross-selling and up-selling.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Telephone Etiquette
- Multitasking
- Computer Literacy
- Interpersonal Skills
- Stress Management
About RHB
rhbgroup.comRHB offers award-winning financial products and services for retail/personal and corporates such as small businesses and large enterprises (SME). These include banking, insurance, investment advisory services and more.
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