Team Member, L1 Specialist
RHB(10 days ago)
About this role
This role involves handling customer inquiries via inbound calls, providing product information, resolving issues, and promoting bank services to ensure high customer satisfaction. It requires effective communication, problem-solving, and the ability to manage customer relationships professionally.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Telephone Etiquette
- Complaint Handling
- Product Knowledge
- Stress Management
- Teamwork
- Computer Literacy
About RHB
rhbgroup.comRHB offers award-winning financial products and services for retail/personal and corporates such as small businesses and large enterprises (SME). These include banking, insurance, investment advisory services and more.
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