Teamlead (m/w/d) Customer Service Controlling & Tools
ABOUT YOU SE & Co. KG
About this role
A Teamlead role overseeing Customer Service Controlling & Tools, the position involves managing KPI, performance, and cost analyses within customer service, as well as improving related systems and processes. The role emphasizes strategic, data-driven work and collaboration with internal and external stakeholders.
Skills
About ABOUT YOU SE & Co. KG
aboutyou.comABOUT YOU is an online fashion retailer and marketplace offering clothing, shoes and accessories from over 500 international brands. It sells directly to consumers across multiple European markets with fast (often free) delivery and a 30‑day return policy. The company emphasizes a personalized shopping experience via its website and apps, combining curated product selection, data‑driven recommendations and integrated checkout and fulfillment services.
About ABOUT YOU SE & Co. KG
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for ABOUT YOU SE & Co. KG.
Salary
$72k – $96k
per year
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