TaskUs

Teammate (SME)

TaskUs

1 year ago
Remote
Full Time
Medior
0 applicants
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TaskUs
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About this role

As a Tier II Support Specialist at TaskUs, you will play a crucial role in coaching and mentoring teammates while ensuring adherence to processes and policies. This position requires you to investigate and resolve user issues, maintain knowledge of products and community standards, and enhance workflow efficiency. Your role will also involve recognizing trends and escalating significant issues to the global team.

Skills

Qualifications

2 Years Experience in Customer ExperienceCollege Experience or Military Experience
TaskUs

About TaskUs

taskus.com

TaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.

About TaskUs

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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