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Teammate - Vietnamese at TaskUs - ApplyBlast

Teammate - Vietnamese

TaskUs

4 months ago

4.1 on Glassdoor

Taipei, Taiwan

Onsite

Full Time

Intern

0 applicants

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Apply to 100+ jobs

About this role

TaskUs seeks a Teammate to handle inbound and outbound calls, manage email and live chat inquiries, and provide live support for outgoing calls. The role involves filtering website content, performing data research, and resolving customer complaints using basic troubleshooting techniques while adhering to standard operating procedures. You will be responsible for documenting interactions, escalating priority issues, and ensuring all confidential login and password information remains secure.

Responsibilities

Handle inbound and outbound calls professionally
Provide support via email and live chat
Resolve customer complaints and escalate issues
Document all customer interactions accurately
Maintain confidentiality of login and password data

Skills

About TaskUs

taskus.com

Headquarters

New Braunfels, Texas, United States

Company Size

10001+ employees

Founded

2008

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TaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.