Tech 1 NOC, Technical Support
Xfinity
About this role
A Customer Support Specialist for Comcast Managed Services handles technical issues related to broadband, Wi-Fi, and routers, troubleshooting network problems and coordinating with various teams to resolve service impacts. The role involves monitoring networks, performing diagnostics, and communicating effectively with customers to ensure high-quality support.
Skills
Qualifications
About Xfinity
xfinity.comXfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
Salary
$39k
per year
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