Tech Customer Support - Italian Speaker
Promethean
About this role
The Technical Customer Support Representative with Italian provides first and second line technical assistance for Promethean’s bespoke software and hardware products. The role focuses on supporting customers via phone, email, and chat, ensuring prompt and accurate resolution of issues. It is based in Wroclaw and contributes to overall customer satisfaction and departmental efficiency within a global edtech organization.
Skills
About Promethean
prometheanworld.comPromethean is a global education-technology company that designs interactive displays and software for classrooms and workplaces. Its product portfolio pairs touchscreen ActivPanel hardware with lesson-delivery, whiteboarding, assessment and collaboration software to support teacher-led instruction, student engagement, and remote/hybrid learning. Schools, districts and organizations worldwide adopt Promethean for its integrated hardware/software ecosystem, professional development and support services that simplify interactive teaching and learning.
Recent company news
Promethean Energy Appoints New Chief Operating Officer
2 weeks ago
Promethean named 'Company of the Year' at BETT Awards 2026
1 month ago
Promethean balances intuitive tech and unique company culture with the ideal workplace solution
Jun 2, 2025
UK firm reaches tonne scale MOF manufacturing
Oct 29, 2025
Promethean to Debut ActivPanel D-Series Signage Platform at ISE 2026
1 month ago
About Promethean
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Promethean.
Salary
$18k – $24k
per year
More jobs at Promethean
Similar Jobs
IT Service Analyst I
Capital Health
Service Desk Technician - Bilingual Portuguese/English
Logicalis Brasil
French Speaking Tier 1 Support Agent
Patrique Mercier Recruitment By Cyriel
Customer Service - Tech Support
GrowthAssistant
Customer Service Representative
Third Party CS
Customer Service & Sales Representative - Italian with English
CPM International