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© All Rights Reserved. ApplyBlast.com
Ideaware
A Tech Customer Support Specialist at a fast-growing SaaS company is responsible for assisting users with technical issues, guiding them through setup processes, and ensuring a seamless experience from onboarding to advanced usage. The role involves troubleshooting, live support, and creating documentation to improve customer satisfaction.
Headquarters
Miami, Florida, United States
Company Size
51-200 employees
Founded
2010
Ideaware is a nearshore software engineering partner that connects US-based tech companies with vetted senior developers from Latin America who work in US time zones. They offer fast candidate matching (as fast as 48 hours), AI Pods, and ready-to-scale remote teams, along with a 30-day trial and a no-cost replacement guarantee to ensure fit. With 15+ years of experience and 800+ developers placed, Ideaware helps startups ship software faster and reduce hiring costs by 40-60% compared with US hires.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ideaware.
Ideaware didn’t post a salary, so this is our estimate from similar listings.
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