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Tech Lead – Customer Interaction Platform APAC at Covestro - ApplyBlast

Tech Lead – Customer Interaction Platform APAC

Covestro

20 hours ago

4.1 on Glassdoor

Shanghai, Shanghai, China

Onsite

Full Time

Senior

0 applicants

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About this role

The Tech Lead – Customer Interaction Platform APAC defines and drives the technical architecture and platform roadmap for customer interaction solutions across the APAC region, focusing on WeChat, WeCom, and Social CRM ecosystems. This role involves leading technical product strategy, overseeing platform operations, and managing AI-assisted coding initiatives to enhance digitalization and customer engagement. The position requires coordinating with global teams and regional stakeholders to ensure cohesive execution of digital strategies and continuous platform improvement.

Responsibilities

Define and drive technical architecture and platform roadmap for Customer Interaction Platform across APAC
Oversee technical operation and continuous improvement of Social CRM backend platform to ensure data integrity
Lead Agentic Coding Local Factory virtual team to enable AI-assisted coding capability and drive delivery of agentic use cases