Tech Lead (ML and AI Tools)

Kraken

2 months ago

4.2 on Glassdoor

London, United Kingdom

Hybrid

Full Time

Manager

1 applicant

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About this role

The Tech Lead for Data, ML & AI Tools at Kraken Utilities leads a cross-functional team building AI-powered tools and machine learning models for utility sector clients and internal users. The role focuses on defining and executing the technical strategy for AI and analytics products, particularly in LLM-based chat and voice applications and predictive use cases like leak detection and churn prediction. It combines hands-on technical leadership with architectural ownership to deliver robust, production-grade systems. The position sits within a rapidly growing utilities-focused unit leveraging the Kraken platform across water and broadband industries.

Skills

About Kraken

kraken.tech

Kraken is a cloud‑native operating system for utility companies that centralizes customer experience, asset optimization, and field workforce management. Built to integrate smart meter and grid data, Kraken provides modular APIs, workflow orchestration, analytics and ML tools to automate billing, outage handling, dispatching and asset maintenance. Developed within the Octopus Energy Group, it’s designed to help utilities reduce operating costs, improve reliability and deliver faster, more personalised customer service. Utilities license Kraken to replace legacy stacks and accelerate digital transformation across customer, network and field operations.