Tech Lead (ML and AI Tools)

Kraken (1 month ago)

HybridFull TimeManager$154,443 - $202,340 (estimated)Data and AI Engineering

About this role

The Tech Lead for Data, ML & AI Tools at Kraken Utilities leads a cross-functional team building AI-powered tools and machine learning models for utility sector clients and internal users. The role focuses on defining and executing the technical strategy for AI and analytics products, particularly in LLM-based chat and voice applications and predictive use cases like leak detection and churn prediction. It combines hands-on technical leadership with architectural ownership to deliver robust, production-grade systems. The position sits within a rapidly growing utilities-focused unit leveraging the Kraken platform across water and broadband industries.

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Required Skills

Team Leadership
Machine Learning
Software Engineering
LLM Systems
Predictive Modeling
Technical Vision
System Design
Architecture Review
GenAI Innovation
RAG Workflows

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About Kraken

kraken.tech

Kraken is a cloud‑native operating system for utility companies that centralizes customer experience, asset optimization, and field workforce management. Built to integrate smart meter and grid data, Kraken provides modular APIs, workflow orchestration, analytics and ML tools to automate billing, outage handling, dispatching and asset maintenance. Developed within the Octopus Energy Group, it’s designed to help utilities reduce operating costs, improve reliability and deliver faster, more personalised customer service. Utilities license Kraken to replace legacy stacks and accelerate digital transformation across customer, network and field operations.