Tech Support Advisor – Antivirus Specialist with German and English - Remote position
Sutherland
About this role
An Antivirus Support Specialist provides customer support for antivirus software, handling inquiries about accounts, subscriptions, and technical issues through phone and remote sessions. The role focuses on resolving customer issues related to software purchases, renewals, account management, and refunds.
Skills
About Sutherland
sutherlandglobal.comSutherland is a global digital transformation and business process services company that helps enterprises modernize operations and customer experience. It leverages AI, analytics, cloud, automation and digital engineering to design and run customer-facing and back‑office processes. Combining technology platforms, consulting and managed services, Sutherland delivers industry-specific solutions that drive efficiency, innovation and measurable business outcomes for large organizations worldwide.
About Sutherland
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sutherland.
Salary
$101k – $148k
per year
More jobs at Sutherland
Similar Jobs
Tech Support Advisor – Antivirus Specialist with French and English - Remote position
Sutherland
Advisor I, Chat Support
Philip Morris International
German speaking Travel Support Advisor with English in Bulgaria
Mercier Consultancy
(fluent German & English) Customer Support Consultant (Remote)
SupportYourApp
Advanced Customer Consultant 80-100%
Sunrise Communications AG
Level 1 Technical Support Engineer with German
Hewlett Packard Enterprise