Tech Support Engineer
digitall
About this role
The Technical Support Engineer at DIGITALL provides advanced technical assistance for a complex SaaS platform, focusing on troubleshooting APIs, integrations, and web technologies. The role involves collaboration with various teams, incident investigation, and continuous improvement within a 24/7 support environment.
Skills
Qualifications
About digitall
digitall.comDIGITALL is a Germany-based technology company focused on next‑generation digital transformation and cloud experience. They help organizations modernize applications and platforms through cloud‑native engineering, consulting, and managed cloud services to accelerate product delivery and improve customer experiences. DIGITALL emphasizes automation, modern software practices, and end‑to‑end implementation from strategy to operations. The company maintains an English and German presence, serving clients across industries.
About digitall
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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