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© All Rights Reserved. ApplyBlast.com
sonnysenterprises.com
The Tech Support II agent provides technical assistance to users regarding software use, troubleshooting, and hardware failures, serving as the first level of support for clients. This role involves resolving customer issues through various communication channels, ensuring satisfaction through quick problem resolution, and maintaining a positive company image. The position also includes data extraction and interpretation, system configuration, and participation in after-hours emergency support rotations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for sonnysenterprises.com.
sonnysenterprises.com didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role