Tech Support
M9 Solutions
About this role
M9 Solutions is hiring a Tech Support specialist to work onsite in Washington, DC supporting a federal contract. The role supports IT systems and end users for a federal client, helping maintain operations, resolve technical issues, and uphold service level agreements. An active Secret security clearance is required and the position serves federal agency customers through M9’s IT services.
Skills
Qualifications
About M9 Solutions
m9solutions.comM9 Solutions is a digital technology firm that helps organizations "deliver the digital future" through web, mobile and cloud solutions. They design and build custom software and digital platforms, combining UX design, engineering and cloud infrastructure to modernize operations and customer experiences. Acting as an end-to-end partner, M9 offers strategy, development, deployment and ongoing support to scale solutions securely and reliably.
Recent company news
ExecutiveBizM9 Solutions Completes CMMC Level 1 Self-Assessment
Dec 22, 2025
GovCon WireM9 Solutions’ Sean Duguay Reveals Key AI Challenges & Opportunities
Jun 11, 2024
PR NewswireLori Price and Winston Jimenez Join M9 Solutions' Executive Team
Aug 3, 2022
24-7PressRelease.comMarquis Who's Who Honors Dana Mincey-Breaux, CSM, PMP, for Expertise in Project Management
Sep 24, 2025
GovCon WireShannon Kelley Named Chief Growth Officer at DecisionPoint
Jan 21, 2025
About M9 Solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for M9 Solutions.
Salary
$55k – $65k
per year