Tech Support
M9 Solutions(4 days ago)
About this role
M9 Solutions is hiring a Tech Support specialist to work onsite in Washington, DC supporting a federal contract. The role supports IT systems and end users for a federal client, helping maintain operations, resolve technical issues, and uphold service level agreements. An active Secret security clearance is required and the position serves federal agency customers through M9’s IT services.
Required Skills
- Systems Administration
- Active Directory
- Customer Service
- Hardware Repair
- ServiceNow
- Tier 1 Support
- Tier 2 Support
- Training
- Account Management
- Communication
Qualifications
- Active Secret Clearance
- Associate Degree
- A+
- Security+
- Network+
About M9 Solutions
m9solutions.comM9 Solutions is a digital technology firm that helps organizations "deliver the digital future" through web, mobile and cloud solutions. They design and build custom software and digital platforms, combining UX design, engineering and cloud infrastructure to modernize operations and customer experiences. Acting as an end-to-end partner, M9 offers strategy, development, deployment and ongoing support to scale solutions securely and reliably.
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