Woongjin, Inc
The Tech Support/IT Helpdesk (Tier 2) role provides second-line technical support for Windows environments, focusing on troubleshooting Microsoft Active Directory and resolving user incidents. This position ensures IT service quality and user productivity by handling escalations, managing access rights, and supporting enterprise collaboration tools. The role also involves VIP support, system updates, and maintaining compliance with IT security policies.
Woongjin, Inc. is a trusted ERP and digital transformation partner serving manufacturers, distributors, and retailers across North America. Its core offerings include ERP implementation (SAP S/4HANA, SAP Business One), Cloud ERP, WMS, MES, EDI, and integration platforms (WRMS, WDMS), as well as Financial Automation and AI-driven solutions. Woongjin provides end-to-end consulting, implementation, and support services to help enterprises build intelligent digital infrastructure and optimize their operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Woongjin, Inc.
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