BTI Solutions
This role provides second-line technical support for laptops, desktops, mobile devices, and peripherals within Windows environments. The position involves troubleshooting Microsoft Active Directory incidents, supporting Office suite applications, and handling escalations from Tier 1 support. It also includes managing user onboarding/offboarding, providing VIP support for executives, and maintaining accurate records of issues and resolutions.
Headquarters
Richardson, Texas, United States
Company Size
201-500 employees
Founded
2006
BTI Solutions is a consulting firm that designs, implements, and manages custom operational solutions for businesses. Their services span technology, HR, payroll, finance, and resource management, as well as support for U.S. market expansion. BTI Solutions serves clients seeking end-to-end operational expertise across multiple business functions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BTI Solutions.
16% below the average for this role
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