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Technical Account Engineer at Zoom - ApplyBlast

Technical Account Engineer

Zoom

17 days ago

3.6 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Technical Account Engineer serves as the primary technical point of contact for Zoom's strategic enterprise customers, owning integration challenges and resolving complex technical issues across the full suite of Video, Native, Mobile, and CoBrowse SDKs. This role involves collaborating closely with SDK engineering and customer success teams to diagnose problems, lead troubleshooting sessions, and translate customer feedback into documented solutions. The position sits at the intersection of deep technical expertise and customer impact, shaping the developer experience for Zoom's platform.

Responsibilities

Own end-to-end technical support for enterprise customers integrating Zoom SDKs
Debug across the full stack including client-side JavaScript and native iOS/Android code
Lead technical troubleshooting calls with customer engineering teams to diagnose issues

Skills

About Zoom

zoom.us

Headquarters

Tunis, Tunis, Tunisia

Company Size

11-50 employees

Founded

2001

View Profile

Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.