Unisys

Technical Account Manager - ServiceNow

Unisys(2 months ago)

HybridFull TimeSenior$130,810 - $175,224 (estimated)Customer Success
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About this role

A Technical Account Manager at Unisys serves as a strategic advisor and technical liaison between the company and its clients, focusing on successful adoption and optimization of platforms like ServiceNow and Freshworks. The role translates client business objectives into platform roadmaps and solution intent, and influences product direction by conveying customer needs across internal teams. It supports positioning Unisys competitively through architectural guidance and client-facing consultative engagement.

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Required Skills

  • ServiceNow
  • Freshworks
  • ITSM
  • Solution Architecture
  • Strategic Roadmapping
  • Customer Engagement
  • Project Management
  • Executive Communication
  • Integrations
  • SLA Governance

+2 more

Qualifications

  • BA/BS Degree
  • ServiceNow CSA
  • CIS Certifications
Unisys

About Unisys

unisys.com

Unisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.

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